Company details

Every contract made on this website is made with WHATECH MOBILE CO., LIMITED. It sells the goods, ships them, collects payment on delivery, looks after returns and the guarantee, and is the controller of the personal data collected here.

General questions, orders, parcels, returns and guarantee claims: desk@wattjunction.com. Anything about personal data: privacy@wattjunction.com. The desk is open every day, 08:00–20:00 Central European Time; emails are answered within 2 working days and data requests within 30 days.

By post: Huanbin Lin, Room 505, 5th floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong.

Email desk@wattjunction.com first; most things are settled in one exchange. If our answer does not settle it, you may turn to an alternative dispute resolution body in the country where you live.

For personal data you may complain to the data protection authority of the country where you live or work. The authority where the seller is established is the Office of the Privacy Commissioner for Personal Data, Hong Kong (pcpd.org.hk).

The terms of sale are governed by the law of the Hong Kong Special Administrative Region, without taking away the mandatory consumer protection of the country where you live.